Delivery

 

Scruffs® uses a variety of couriers for delivering goods to our customers, dependent upon the orders final destination. In all cases a signature will be required upon delivery.

Delivery on orders is typically between 4-5 working days for mainland UK and 10-15 working days for the EU & Ireland. During busy times or holiday periods delivery times may increase, please allow up to 21 days to receive your order to avoid disappointment.

The delivery cost will be added to your order total before payment is taken. We offer free standard UK delivery on all orders*, this excludes the Highlands & Islands and Ireland. 

For accurate delivery prices we recommend taking your item(s) to checkout where a Shipping charge will be calculated based on your postcode. 

If your country is not shown as an option please contact us for a delivery price at sales@petslovescruffs.com .

 

IMPORTANT CHRISTMAS DELIVERY INFORMATION

Last order date to guarantee pre-Christmas delivery: Monday 16th December 2019 at 12:00pm (GMT)

Last delivery date for 2019 orders: Friday 20th December 2019.

All orders placed after 12:00pm (GMT) on Monday 16th December 2019 will be delivered from Monday 6th January 2020 onwards. 

Our head office and warehouse will be closed from 12:00pm (GMT) on Tuesday 24th December 2019, and will reopen on Tuesday 2nd January 2020 at 9:00am (GMT). Any customer service enquiries sent when the office is closed will be answered in the New Year.

Please note the above dates apply to orders placed for UK delivery only. For international deliveries before Christmas, please click here to contact a member of our customer service team who will be able to assist.