Contact Us

For all your general queries, please contact our Customer Service team using one of the methods below where we will be happy to assist you.

For queries regarding faults, please refer to the Returns section which can be found in the footer of our website below.

Methods of Contact


Email

If you wish to contact us, please send your query to customerservice@petslovescruffs.com and one of our team members will respond to you within 1 working day. 

Calling Customer Service

Due to the current global situation regarding COVID-19, we can no longer accept telephone calls into our call centre.

Please can you send us an email to customerservice@petslovescruffs.com, where provided your message is within office hours, we will respond within 1 working day.

We appreciate your understanding in this matter.