Who we are...

Scruffs® is a global market-leading brand of premium pet bedding and accessories. The relationship between pets and their owners runs through the DNA of Scruffs® and every product carrying the Scruffs® logo has been carefully crafted to improve the life and wellbeing of the animals we love as part of our families. The philosophy of Scruffs® combines innovative solutions to practical issues facing owners and their pets along with beautiful fabrics and colour palettes found in the latest home décor trends to create the very best pet products in the market.

Scruffs® is a global market-leading brand of premium pet bedding and accessories. The relationship between pets and their owners runs through the DNA of Scruffs® and every product carrying the Scruffs® logo has been carefully crafted to improve the life and wellbeing of the animals we love as part of our families. The philosophy of Scruffs® combines innovative solutions to practical issues facing owners and their pets along with beautiful fabrics and colour palettes found in the latest home décor trends to create the very best pet products in the market.

"We are proud that our global returns rate remains under 1 in 9,000 annually – no mean feat when you produce as many beds as we do..."

"We are proud that our global returns rate remains under 1 in 9,000 annually – no mean feat when you produce as many beds as we do..."

Distributed in over 80 countries around the world and with over 5,500 stockists of our brand, Scruffs® has come a long way since its humble beginnings as a family-run business in 2005. We’ve retained our core ethos and have added an experienced team of designers, production experts, and quality-control technicians to ensure that innovation and quality remain key pillars of the growth of the Scruffs® brand. We are proud that our global returns rate remains under 1 in 9,000 annually – no mean feat when you produce as many beds as we do – and are constantly striving for new ways to improve our products.

Distributed in over 80 countries around the world and with over 5,500 stockists of our brand, Scruffs® has come a long way since its humble beginnings as a family-run business in 2005. We’ve retained our core ethos and have added an experienced team of designers, production experts, and quality-control technicians to ensure that innovation and quality remain key pillars of the growth of the Scruffs® brand. We are proud that our global returns rate remains under 1 in 9,000 annually – no mean feat when you produce as many beds as we do – and are constantly striving for new ways to improve our products.

"We have teamed up with charities both in our domestic market of the UK and around the world promoting pet welfare and continue to support these in any way we can."

"We have teamed up with charities both in our domestic market of the UK and around the world promoting pet welfare and continue to support these in any way we can."

At Scruffs® we believe in long-lasting partnerships. We have teamed up with charities both in our domestic market of the UK and around the world promoting pet welfare and continue to support these in any way we can. We provide unrivalled support to our retail stockists and are consistently ahead of the curve in providing content both to our partners and direct to our consumers via social media channels.

After 15 years of evolution and over 11,000,000 pet beds sold globally, the Scruffs® brand continues to adapt and develop to meet the needs of pets, owners and trade partners alike.

At Scruffs® we believe in long-lasting partnerships. We have teamed up with charities both in our domestic market of the UK and around the world promoting pet welfare and continue to support these in any way we can. We provide unrivalled support to our retail stockists and are consistently ahead of the curve in providing content both to our partners and direct to our consumers via social media channels.

After 15 years of evolution and over 11,000,000 pet beds sold globally, the Scruffs® brand continues to adapt and develop to meet the needs of pets, owners and trade partners alike.

Have a question?

For all your general queries, please contact our Customer Service team using one of the methods below where we will be happy to assist you.

Live Chat

Chat online with one of our customer service advisors Monday - Friday 9am - 4:30pm.

Email

Please send your query to customerservice@petslovescruffs.com and one of our team members will respond to you within 1 working day.

Have a question?

For all your general queries, please contact our Customer Service team using one of the methods below where we will be happy to assist you.

Live Chat

Chat online with one of our customer service advisors Monday - Friday 9am - 4:30pm.

Email

Please send your query to customerservice@petslovescruffs.com and one of our team members will respond to you within 1 working day.